Once your order has been placed, please allow 1 - 3 business days for your order to be processed. Most orders will be shipped within 2 business days. During sales, or times of high volume, please allow 3 - 7 business days for processing, however we always strive to get our products on to your little ones as quickly as possible.
We ship using multiple delivery partners and a carrier will be assigned to your order at the time of shipping. Once your order has shipped, you will receive an email confirmation with your tracking information.
Enjoy free standard shipping on all orders of $150 or more (excluding taxes). Orders under $150 are subject to a flat rate shipping fee of $9.95.
Express shipping is available and is subject to a fee of $35. Orders placed by 2 p.m. EST will be delivered within 1-2 business days, not including statutory holidays.
International: Please contact us at firstname.lastname@example.org for a custom quote.
Skoki cannot guarantee specific delivery times. Please note, shipping will happen on business days only (no weekends or statutory holidays).
Please note, delivery times may be affected by the impact of COVID-19 on our shipping carriers' logistical processes. We thank you for your patience and understanding during this time.
TAX AND DUTIES
For Canadian purchases, all applicable taxes will be applied to your purchase price at checkout.
For all other countries, duties, fees and taxes are the responsibility of the recipient, and are levied once a shipment reaches the recipient’s country.
Customs policies vary widely from country to country and can cause delays beyond our original delivery estimates.
Please contact your local customs office for more information.